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Vision ZeroRSA
Section 06
Do's & Don'ts
Quick reference on the floor.
Do
- Smile and make eye contact
- Use plain language
- Listen more than you speak
- Encourage questions
- Share information confidently
- Keep conversations relaxed and natural
- Thank people for taking part
Don't
- Judge people
- Lecture people
- Argue with attendees
- Tell somebody they are safe to drive
- Give legal advice
- Create fear or embarrassment
- Pressure somebody into participating
We are here to inform. The decision always belongs to the individual.